Build an email template in the Comify dashboard with the Drag & Drop editor or raw HTML, then publish it for use in campaigns and triggered communications.
Email templates are reusable messages you design once and reference by name everywhere Comify sends email — campaigns and triggered communications. This guide walks the exact dashboard flow, then explains every block (node) in the Drag & Drop editor and how to use it.
This is a dashboard walkthrough — no code required. Screens below are captured from cloud.comify.io.
From the left sidebar, open Template Manager → Manage Templates → Email. This opens the Email Templates list.
Template Manager → Email in the left sidebar
The list shows every template with a Status filter (All, Draft, Live), a search box, and the Create Template button. Only Live templates appear when you build a campaign.
Email Templates list — Status filter, search, and Create Template
Open the Blocks tab in the left panel to see every content block. To use any block: drag it from the panel onto the canvas (drop it on a Drop here zone). Once placed, select it to edit its content and styles.
Blocks palette — every content block
Here is every block and how to use it:
Block
What it is
How to use it
Text
A paragraph of rich text.
Drag in, type your copy, format with the toolbar, and insert {{variables}} via Personalization.
Button
A call-to-action button.
Set the label and destination Link; style the color, padding, and radius in the properties panel.
Image
A single image.
Add an image URL or upload; set alt text and a click-through link.
Logo
Your brand logo block.
Point it at your logo image; typically placed in the header.
Navbar
A row of navigation links.
Add link items (e.g. Home, Shop, Contact) and their URLs for a top menu.
Divider
A horizontal rule.
Drag between blocks to visually separate sections; adjust thickness/color.
Spacer
Vertical empty space.
Drag in to add breathing room; adjust its height.
Section
A full-width container that holds columns/blocks.
Use as a structural wrapper to group and background-style a band of content.
Column
A multi-column layout inside a section.
Drag in to place blocks side by side (e.g. image left, text right).
Table
A data table.
Use for structured rows such as order line items; edit rows and cells.
Products
Product cards pulled from your catalog/payload.
Bind to product data to show images, names, and prices automatically.
Recommendation
Personalized product recommendations.
Insert a recommendations block driven by your data for cross-sell/upsell.
Review
A customer review/rating block.
Display social-proof content such as star ratings and quotes.
Socials
A row of social media icons.
Add your social profile links (Instagram, LinkedIn, etc.).
Video
A video thumbnail that links out.
Add the video URL; email clients show a clickable poster image.
Blocks nest. When a block is selected, the breadcrumb at the top of the canvas shows its place in the structure — for example Body › Section › Column › Text — so you always know what you’re editing.
Select any block on the canvas to reveal its controls:
A floating toolbar above the block: link, text formatting, alignment, AI assist, clear formatting, and Personalization. Icons to duplicate or delete the block sit on the right.
The left properties panel with Content, Link, and Styles (font size, font family, colors, spacing, and more).
A selected block — breadcrumb, floating toolbar, and properties panel
Click Test in the top bar. In the Send Test Email dialog, enter a Subject and choose a Service Provider, then Send. The test goes to your authenticated email address so you can verify rendering.
Save Draft keeps your work in progress (status stays Draft).
Publish makes the template Live.
Only Live templates appear in the campaign template picker. If a template isn’t selectable in a campaign, confirm it’s Published, not saved as a Draft.
