From the Create campaign dialog you choose a Channel — Email, WhatsApp, or SMS — and the rest of the flow adapts accordingly. Every channel follows the same 3-step wizard covered below, but each has its own full walkthrough with channel-specific details: Email Campaigns, SMS Campaigns, and WhatsApp Campaigns.
How It Works
Every campaign in Comify, regardless of channel, follows the same wizard, plus a post-send performance view:1
Audience
Define who receives the campaign. Upload a CSV or select an existing list/segment to reach the right people.
2
Content
Choose a template, map dynamic variables, send a test, and configure UTM tracking parameters.
3
Scheduling
Decide when the campaign sends — immediately or at a scheduled date and time.
4
Performance
Track delivery and engagement metrics after the campaign goes out. The metrics tracked differ by channel — see each channel’s Performance page for specifics.
When to Use Campaigns
Product Announcements
Notify your user base about new features, releases, or updates.
Promotional Offers
Send discount codes, limited-time deals, or seasonal promotions.
Re-engagement
Bring back inactive users with targeted win-back messages.
Newsletters
Share curated content, company news, or product highlights on a regular cadence.
Before You Start
Make sure you have:- An email provider configured in your Comify dashboard (e.g. SendGrid, Brevo, SMTP). See Email Providers for setup instructions.
- At least one email template created and ready to use.
- A contact list with valid email addresses to target.
