Build a push notification template in the Comify dashboard — title, body, action link, and image — with a live Android/iOS preview, then save it for campaigns and triggers.
Push notification templates are reusable messages delivered to a user’s device. You set the title, body, tap action, and optional image, give the template a name, and save it. Campaigns and triggered communications then reference it by name.
This is a dashboard walkthrough. Screens are captured from cloud.comify.io → Template Manager → Manage Templates → Push Notification.
Open Template Manager → Push Notification to reach the Push Notification Templates list. It has a push provider selector, a Status filter, search, and Create Template.
Push Notification Templates list — provider selector and connect gate
If you see “No Push Provider Connected,” add a push provider (FCM, OneSignal, or Amazon SNS) before creating templates, then select it from the provider selector. The create form requires a connected provider. See Push Providers.
Click Create Template to open the push editor. Fill in the fields on the left; the Notification Preview on the right updates live.
The screens below are illustrative mockups, not live captures. Comify’s push template editor sits behind a connected push provider (FCM, OneSignal, or Amazon SNS), and no provider is connected on the account used to build this documentation — see the warning above. Field names and layout are accurate; exact visual styling may differ slightly once you have a provider connected.
Push create form — name, campaign ID, recipient, tags, title, body (illustrative mockup)
1
Name the template
Enter a Template name (e.g. cart_reengagement) — the identifier used in campaigns and triggers.
2
Add a Campaign ID (optional)
An optional reference to tie the template to a campaign.
3
Set the Recipient field
Choose the Recipient field — the payload field that holds the device token/target. Select a Data Source from the top bar first so recipient options appear.
4
Add Tags (optional)
Add targeting Tags in label.value format (e.g. age_group.Young). Use Manage tags to curate the list.
5
Write the Title
The bold heading of the notification (up to 200 characters). The toolbar offers emoji, bold, italic, strikethrough, and Personalize to insert {{variables}}.
Hey {{first_name}}, check this out!
6
Write the Body
The message text (up to 1024 characters), with the same formatting toolbar and Personalize. Devices truncate long text, so lead with the key point.
7
Set the Action link
Where a tap goes — an in-app deep link or a URL (e.g. https://example.com/page). Use Personalize for per-recipient links.
8
Add an Image (optional)
Choose No image, Image URL, or Upload image for a rich notification.
Action link and Image options (illustrative mockup)
The Notification Preview shows an Android / iOS toggle and renders both the collapsed and expanded notification states, so you can confirm how the title, body, and image appear on each platform.
